FAQ

❓ Do you offer personalized invitations?

Yes. All of our invitations can be customized with your preferred names, dates, colors, and wording. Simply fill in the personalization box on the product page or reach out to us for help.

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❓ How long does it take to receive my order?

Production time: 2–4 business days
Shipping time:

• USA & Canada: 3–6 business days

• Europe: 4–8 business days

• Rest of World: 7–12 business days

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❓ Can I see a proof before printing?

Yes! We send a digital proof via email or WhatsApp within 24 hours of your order. You can request changes before we proceed with printing.

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❓ Do you accept returns or cancellations?

Because our products are personalized, we do not accept returns or cancellations after printing begins. However, if there’s any issue with your order, contact us and we’ll make it right.

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❓ What type of paper and print do you use?

We use premium cardstock with optional foil printing (gold, silver, rose gold). Our prints are sharp, elegant, and made to impress.

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❓ Can I place a large or custom bulk order?

Absolutely! For event planners or large quantity needs, please contact us for special pricing and lead times.

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❓ How can I contact you?

You can reach us via:
📧 Email: support@elegantinvite.com
📩 Instagram: @elegantinvite.studio
💬 Or through our website chat widget.